1. Free Trial
We provide a 100% free trial so you can test Globe IPTV before making any payment. During the trial, you can check:
- Channel quality and availability
- VOD (movies & series) performance
- Device compatibility
- Internet connection requirements
👉 We strongly encourage all users to test the free trial before purchasing.
2. No Refunds After Activation
Because Globe IPTV is a digital service, all sales are final once your subscription is activated. Refunds will not be issued for:
- Device incompatibility
- Internet issues not related to our service
- Channel changes or removals
- Accidental purchases or change of mind
- Account misuse or sharing
3. Eligible Refunds
Refunds are only possible in the following cases:
- You did not receive your subscription credentials (reported within 48 hours).
- You were charged more than once for the same order.
- We could not activate your service due to a technical fault on our side.
To qualify, you must contact us within 48 hours of the issue.
4. Requesting a Refund
If you believe you are eligible for a refund, please contact us at:
Include your order number, purchase date, and a clear description of the issue. Our team will review and respond within 24–48 hours.
5. Chargebacks
Filing a chargeback without contacting us first violates this policy and may result in:
- Immediate suspension of your account
- Permanent ban from Globe IPTV services
6. Policy Acceptance
By purchasing a subscription from Globe IPTV, you acknowledge and accept this Refund Policy.